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Beginning today, we will move to an interim solution to fulfill members’ requests by providing a temporary ID card. Members can generate and request a temporary ID card by visiting their Member Portal or calling Client Services at (866) 403-2785.

ID Card Requests Through Portals

Member Portal:

• Members can access and download a temporary ID card from their portal. Alternatively, they can request a temporary ID card by calling Client Services at (866) 403-2785.
• The link to request a standard Member ID card has been temporarily removed. When the standard card is available, the link to request a standard Member ID card will be reinstated.

Broker Portal:

• The link to request a standard Member ID card remains active in the Broker Portal. However, please note that standard ID cards will not be mailed from the new ID card vendor for 4 – 6 weeks.
• Temporary ID cards can be accessed and downloaded through the Broker Portal. Please contact your Account Executive if you need a group’s temporary ID card in a bulk file.

Thank you for your understanding and patience as we complete this transition.

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Dalton, GA – Alliant Health Plans is reminding members to use their newly issued 2025 Member ID cards at the pharmacy to ensure seamless processing of their prescription claims. These updated cards feature new Rx BIN and PCN numbers, which are critical for accurate pharmacy claims submission and approval.

Failure to provide the new ID card may result in rejected pharmacy claims. Members are encouraged to:
· Present their updated ID card during their next pharmacy visit.
· Request their pharmacist to update their account information with the new Rx BIN and PCN numbers.
· Refile any claims with a 2025 fill date that were processed under the old Rx BIN and PCN numbers to avoid unnecessary out-of-pocket expenses.
o NOTE: Any Alliant pharmacy claims with a 2024 fill date should continue to be processed under the old RX BIN and PCN numbers.

Here is an example of where the new pharmacy numbers can be found on ID cards:

For members who have not received their new Member ID card for 2025, a detailed list of the new BIN and PCN numbers by line of business – SoloCare, SimpleCare, or 4Corners – can be viewed here: 2025 BIN/PCN Numbers

Members with questions or concerns about their updated ID cards or prescription claims can contact our Client Services team at (866) 403-2785.

About Alliant Health Plans

Alliant, a leading health care insurance carrier in Georgia for more than 25 years, offers affordable and health insurance products in rural counties across Georgia. Founded by community-based physicians and hospitals, Alliant offers fully insured Individual Family Plans and group health plans.

As the state’s only Provider Sponsored Health Care Corporation (PSHCC), Alliant strives to improve access to quality health care for its members. For more information, visit AlliantPlans.com.

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The Office of Commissioner of Insurance and Safety Fire (OCI) announces an extension of the deadline to enroll in coverage that will begin on January 1, 2025. “Open Enrollment is the optimal time for Georgians to explore affordable options for health coverage,” said Commissioner King. 

One of the benefits of establishing a State-based exchange (SBE) is the added flexibility it affords states to operate in the best interest of residents and respond appropriately to state-specific conditions. The decision to extend the deadline was made because Georgia Access is still a new program and may be unfamiliar to some consumers, and there were two devastating natural disasters that affected many consumers, and we want to give all Georgians sufficient opportunity to enroll. “At the heart of everything we do, we put consumers first. In the final analysis our goal is to offer health care enrollment that is easy, convenient and affordable and to offer every opportunity to increase enrollment of uninsured residents in Georgia” said Cheryl Gardner, Georgia Access Executive Director.

To ensure coverage begins on January 1, 2025, consumers must select their plans by December 20, 2024. For those who enroll after this date, coverage will start on February 1, 2025.

Georgia Access provides a variety of quality and affordable health insurance plans designed to meet the needs of residents throughout the state. Over 16,000 certified agents are available to assist consumers in navigating their options and enrolling through various channels, including the Georgia Access Portal, web brokers, and insurance companies.

Residents can access resources and assistance by visiting GeorgiaAccess.gov or calling the Georgia Access contact center at 888-687-1503, TTY Line 711.

Georgia Office of Community Affairs. (2024, December 12). Georgia Access Announces Extension of Deadline for January 1, 2025 Coverage.
https://oci.georgia.gov/press-releases/2024-10-23/georgia-access-preps-enroll-georgians-affordable-health-coverage-open

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Dalton, GA – Alliant Health Plans is excited to announce the implementation of Prime Therapeutics LLC (Prime) as its new pharmacy solutions company, effective January 1, 2025. This strategic decision reflects Alliant’s ongoing commitment to enhancing the quality of care and services provided to its members.

Prime, recognized for its innovative solutions and strong focus on human-centered health, will manage pharmacy benefits for Alliant Health Plans. Through this new implementation, Alliant aims to improve the quality, efficiency and cost-effectiveness of its pharmacy benefits and to enhance both the member experience and satisfaction for its members and providers.

“The decision to implement Prime as Alliant’s new PBM underscores the organization’s dedication to offering the best possible health care solutions,” said Mark Mixer, CEO of Alliant Health Plans. “Prime’s extensive experience in managing pharmacy benefits will enable Alliant to deliver even more effective and personalized pharmacy care.”

Members can anticipate a seamless transition, with no anticipated disruption to their current pharmacy services. Alliant Health Plans is working closely with Prime to help ensure all member needs are met and that the high standards of service members expect are maintained throughout the transition.

“We take pride in creating and curating solutions that are customized to Alliant’s unique needs and simplify health care for health plans and their members,” said Mike Edwards, president of markets at Prime. “Our primary focus is to create better experiences as we work with clients and members to navigate the complexity of the health care space. We look forward to providing the same care to Alliant’s members as we would want for our loved ones.”

About Alliant Health Plans

Alliant, a leading health care insurance carrier in Georgia for more than 25 years, offers affordable and health insurance products in rural counties across Georgia. Founded by community-based physicians and hospitals, Alliant offers fully insured Individual Family Plans and group health plans.

As the state’s only Provider Sponsored Health Care Corporation (PSHCC), Alliant strives to improve access to quality health care for its members. For more information, visit AlliantPlans.com.

About Prime Therapeutics

Prime Therapeutics LLC (Prime) is a diversified pharmacy solutions organization. We offer innovative pharmacy benefit management, specialty and medical drug management, and state government solutions to millions of people across the country. At Prime, we’re reimagining pharmacy solutions to provide the care we’d want for our loved ones. We challenge the way it’s always been done to develop intelligently designed solutions that deliver savings, simplicity and support to help people achieve better health. For more information, visit us at PrimeTherapeutics.com or follow us on LinkedIn.

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ATLANTA – Georgia Access, Georgia’s new State-based Exchange, announced today its readiness for the upcoming Open Enrollment period, including a robust roster of over 15,000 new and returning certified agents to date and multiple enrollment options for consumers to shop for and enroll in quality, affordable health coverage.

“Georgia Access is pleased that more than 15,000 licensed and certified agents will be available to help residents find the best coverage options to meet their unique needs and budgets,” said Georgia Access Executive Director Cheryl Gardner. “Agents offer consumers localized help and a personalized customer experience. They are integral in our mission to providing multiple pathways for consumers to enroll in health coverage and to reducing the number of uninsured residents in Georgia.”

Consumers can also begin to preview 2025 health insurance plan offerings and compare prices beginning October 28 at GeorgiaAccess.gov.

“We want the enrollment process to be as convenient and accessible as possible for Georgia consumers,” said Insurance and Safety fire Commissioner John F. King. “Plan preview provides consumers an opportunity to browse and determine which plans best fit their wallets and individual needs before Open Enrollment begins.”

Beginning November 1, agents will transition from enrolling consumers on HealthCare.gov to enrolling on Georgia Access or through an Enhanced Direct Enrollment (EDE) partner for Open Enrollment 2025. Agents are required to adhere to all requirements and complete Georgia Access certification training to sell plans on Georgia Access.
Georgia Access will offer different types of quality affordable health insurance plans designed to meet the varying needs of consumers throughout Georgia. Plans include Qualified Health Plans (QHPs), Stand-along Dental Plans (SADPs) and Catastrophic Health Plans.

Georgia Access leads the way as the first State-based Exchange to implement an innovative approach that allows consumers to receive assistance from Georgia Access certified agents, Enhanced Direct Enrollment (EDE) partners, such as a web broker or insurance company, or through the Georgia Access consumer portal. As a result, Georgians have a true no-wrong door approach for enrolling in coverage.

Consumers can begin plan browsing on October 28. Shopping and enrolling for health coverage begins on November 1. Coverage will begin on January 1, 2025, for those who select a plan by December 16, 2024. For more information, please visit GeorgiaAccess.gov or call the Georgia Access Contact Center at 888-687-1503, TTY Line 711.

Georgia Office of Community Affairs. (2024, October 23). Georgia Access preps to enroll Georgians in affordable health coverage for open enrollment. https://oci.georgia.gov/press-releases/2024-10-23/georgia-access-preps-enroll-georgians-affordable-health-coverage-open

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Members will receive welcome letters with more information regarding Alliant’s transition to Prime as its new PBM.

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